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Questions, feedback or something not working right? We'd love to hear from you.
hello@thrivewithin.appCommon questions
How do I delete my account?
Open Settings and tap "Delete account" at the bottom. This permanently deletes your account and everything in it (meals, workouts, journal entries, photos, your Blueprint) and can't be undone. You can also email us and we'll delete it for you.
How do I manage or cancel my subscription?
On iOS, subscriptions are managed through your Apple ID: open Settings on your device, tap your name, then Subscriptions. Changes take effect at the end of your current billing period.
Is my data private?
Yes, your logs and journal entries are stored in a private database tied to your account and aren't sold to third parties. See the Privacy section on our Legal & privacy page for the full detail, including how AI features use your data.
Something's broken or not working right, what do I do?
Email us with what you were doing when it happened and, if you can, a screenshot. We read every message and usually reply within a couple of days.
See also our Legal & privacy page for our terms, privacy policy and medical disclaimer.